Blue Dawg values your privacy and aims to handle your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices available to customers when using our ecommerce store.
This policy is provided for general business transparency and is not legal advice. If you need help with a specific privacy concern, please contact our support team at [email protected].
We may collect information you provide directly when you place an order, contact us, create an account, subscribe to updates, or interact with our website. This may include your name, email address, phone number, shipping address, billing address, and order details.
We may also collect limited technical and usage information automatically when you browse the website, such as device type, browser type, IP address, pages viewed, referral source, and approximate activity timing.
We use customer information for legitimate business purposes, including:
Payment information is typically handled through third-party payment processors and service providers used to complete transactions. We may receive limited transaction-related details, but we do not intend to store sensitive payment credentials except as necessary for order confirmation, fraud checks, or accounting records handled through approved systems.
Our website may use cookies or similar technologies to support core site functions such as cart activity, login preferences, session management, and basic analytics. These tools help us understand how visitors use the website and improve site performance and user experience.
You may be able to manage cookies through your browser settings, though disabling some cookies may affect website functionality.
We do not sell customer personal information as a normal business practice. We may share information only as needed to operate our store and serve customers, including with:
Information shared is generally limited to what is necessary for the related service or legal obligation.
We retain information for as long as reasonably necessary to fulfill orders, provide support, maintain business records, resolve disputes, prevent fraud, and meet tax, accounting, or operational requirements. When information is no longer needed, we aim to delete it or keep it in a form that no longer identifies you, where practical.
We take reasonable administrative and technical steps to help protect customer information from unauthorized access, misuse, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Subject to applicable law and practical business requirements, customers may request access to their personal information, ask us to update inaccurate details, or request deletion of certain information where appropriate. We may need to retain some information for order records, legal obligations, fraud prevention, or legitimate business purposes.
Customers may also contact us to ask questions about marketing messages or account-related information.
Our website is intended for general ecommerce use and is not knowingly designed to collect personal information from children without appropriate involvement of a parent or guardian. If you believe information has been submitted improperly, please contact us so we can review the matter.
Our website may use third-party tools or platforms for payment, shipping, analytics, website hosting, customer communication, or other operations. Those providers may process information according to their own terms and privacy practices as part of delivering their services to us.
We may revise this Privacy Policy from time to time to reflect changes in our business operations, technology, or applicable requirements. The updated version will apply from the time it is posted on this page.
If you have questions about this Privacy Policy or want help with a privacy-related request, please contact Blue Dawg at [email protected]. For case-specific assistance, customers should contact support directly.
